Happy May 2010 to all! I’m sorry I’ve been gone for a few weeks, but I recently hit the lotto, and went on a long vacation…. I’m just playing! Actually, it has been extremely busy at our office. I am not going to make this blog post the usual informative blog of times past, but I’d rather post up a testimonial that I received as a letter from one of our patients. I love the feeling of making my patients happy, and although I do receive these thank you letters occasionally, this one stood out to me, as it came from a new patient.

Dear Dr. Raskin,

My name is  Junior. I was treated in your office not too long ago. I would just like to commend you on your office. I have been a patient at 3 other dental offices in my life, and never will I forget the great experience in your office. As soon as I walked in, I was greeted very courteously, and even took a cookie from Maria at the front. I waited for just a few mintues, and was escorted to the examination room, where I met the dental assistant. Her name is Jessica, and she even turned on the T.V. for me to watch. It did relax me alittle, as I was a bit nervous for Dr. Raskin to remove my old filling. The process was rather painless, as I was very greatful that you let me know that the novocain injection would just pinch a bit. That was really the only pain I felt. After you removed my old filling and put a new one in, I was surprised that I was actually relaxed right after. I appreciated that you were talking to me during the procedure, as I wasn’t even thinking about what was going on in my mouth. You guys took care of me, and made me feel comfortable, and this is an experience that is unusual for me in any medical office. On my way out, I spoke to Alvin and Maria once again, and they guided me through my follow up care instructions. I just want to you to know that I am very pleased by the way I was treated in your office. I will see you guys soon! Thanks!

Jr.

April 30, 2010